Shipping FAQs

  1. 1

    How long does it take to ship?

    We process, prepare & ship your regular ID Card orders within 2-5 days of receiving the order. When required, you can request for express service, where the ID Cards will be dispatched on the same day of receiving ID Card details. However, for this service, you must send the ID Card details before 12 noon as ID Cards are dispatched in the evening. For orders with larger quantities, the shipping time may be longer, and this will be intimated to you.
  2. 2

    What service do you use to ship?

    We ship using reputed courier services.
  3. 3

    Can we collect the order at your office?

    Yes, you can. When the ID Cards are ready, we will give you a call and you can collect the ID Cards by personally visiting our office.
  4. 4

    Do you offer COD (Cash On Delivery) services?

    No, we do not offer this service at this time. However, if you come to collect the ID Cards from our office, you may pay by cash too.
  5. 5

    Can I track my shipment online?

    Yes, you can track your shipment after it has been dispatched at the courier tracking website or by using our website's tracking feature powered by Aftership here.
  6. 6

    How am I intimated when the order has been dispatched?

    We will send you an email when the ID Cards are ready to dispatch and when they are shipped. You will receive the courier tracking number in the email.